FLORIDA INSTITUTE FOR ADVANCE DIAGNOSTIC IMAGING is a participating provider with most insurance carriers and health plans. Depending on the health insurance plan to which you subscribe, you may be responsible for a co-payment or deductible payment. In addition, you may be required to have a referral from your primary care physician in order to obtain radiology services. Specific information about your policy may be obtained from your primary care physician, or by calling the telephone number on the reverse side of your health insurance membership card. We will submit your claim-and any secondary claims-to any insurance company you specify, including workers' compensation, auto insurance, and personal injury.
Before your exam, a FLORIDA INSTITUTE FOR ADVANCE DIAGNOSTIC IMAGING representative will call to assist you with pre-registration. Please arrive 30 minutes prior to your scheduled appointment time to verify your registration information and complete other necessary exam forms.
To streamline the registration process and minimize your personal expenses, it is important to take the following steps before your scheduled appointment.
1. Contact your insurance company. Verify your policy coverage and obtain the required approval, preauthorization or referral.
2. Bring COMPLETE insurance information to your visit. Including:
Insurance card
Name and address of your insurer
Name and address of you claims payer
Your ID and group numbers
The name of the policyholder or subscriber.
If applicable, for workers' compensation, automobile, or personal injury cases, we require the name and address of your attorney as well.
Ultimately, the patient is responsible for payment of the services provided, including any balance not covered by insurance. We will send you a statement for any amount owed after your insurance has notified us. Please contact your insurance company if they have not paid for your procedure after 30 days.
If you have questions or concerns about billing, please call the FLORIDA INSTITUTE FOR ADVANCED DIAGNOSTIC IMAGING business office at (727) 861-4755 (you may leave messages after business hours). Or email us at mybill1@diag1.com. Our business hours are 7:30 am to 5:00 pm Eastern time.
Frequently Asked Questions:
Q: What do I need to bring with me to facilitate the registration and payment process?
A: Bring your complete insurance information, including your insurance ID card, photo ID, and any co-pay or deductible due.
Q: Do I need preauthorization from my health care plan or policy?
A: Some plans do require preauthorization. Check with yours to see if this is necessary. Your insurance company can also answer any questions you may have about what is covered and what is not.
Q: Does the FLORIDA INSTITUTE FOR ADVANCE DIAGNOSTIC IMAGING file primary and secondary claims?
A: Yes
Q: I don't have medical insurance…Can I get a price quote on my procedure?
A: Yes, by calling the scheduling department where a representative can give you an estimate for the specific procedure.
